How to Make a Profitable Restaurant Menu
A restaurant’s menu is one of it’s most important sales tools even if it’s oftentimes only quickly glanced at. A Gallup poll found that the average customer spends only 109 seconds studying a menu. During that time, they scan the menu, read descriptions and check prices before making a decision. To make the most of […]
Understanding Customer Needs with Jobs to Be Done – Blend Commerce
In today’s fast-paced and competitive business landscape, understanding customer needs is crucial for success. As a merchant, you need to go beyond surface-level demographics and delve into the underlying motivations that drive customers to choose your products or services. This is where Jobs to be Done (JTBD) research comes into play. In this blog, we […]
Understanding Customer Needs with Jobs to Be Done – Blend Commerce
In today’s fast-paced and competitive business landscape, understanding customer needs is crucial for success. As a merchant, you need to go beyond surface-level demographics and delve into the underlying motivations that drive customers to choose your products or services. This is where Jobs to be Done (JTBD) research comes into play. In this blog, we […]
Empowering Ethical and Sustainable Fashion: How Retailer Melissa Joy Manning Sparks Industry-Wide Change
Say hello to Melissa Joy Manning, the founder of the namesake fine jewelry brand known for its focus on sustainability and social responsibility. Melissa started the company 25 years ago with just $500, knocking on doors of stores she liked and asking them to carry her designs. She has since expanded her business across multiple […]
The Shopify Plus Certified App Program (2023)
As merchants scale and grow with Shopify Plus, their needs become more complex and specific. This creates an opportunity for Shopify app developers to step up and help address those advanced needs. But standing out to these brands can be challenging. Plus merchants need to know that your app can handle their specific requirements, and […]
How to Improve Customer Service in Retail: 27 Actionable Tips
Have you ever seen a customer walk away from your store or website after a bad experience? Besides offering great products, stellar customer service might be the difference between repeat, loyal customers and people walking out the door or leaving your website for good. When the retail world is changing so much, offering consistently great […]
What Is Last Mile Delivery Logistics? (2023)
Last mile delivery services are costly and complicated aspects of retail logistics, but also have the most visible impact on the customer journey and consumer satisfaction. As consumers turn to ecommerce for more and more of their shopping needs, last mile delivery causes trouble in urban areas around the globe. Increasing parcel volumes means an […]
How to Prevent Inventory Shrinkage
Inventory shrinkage is the bane of retailers everywhere. Even a moderate amount of shrinkage can have a big impact on your business, which is why it’s important to get your shrinkage rates as low as possible. Don’t worry, though—we’re here to help you out. In this post, we’ll go over: How well do you know […]